EN ISO/IEC 17020:2012 (DSTU EN ISO/IEC 17020:2019:
- Guide of the inspection body.⇤
- (А1) Code of professional ethics (4.1.,4.2.);⇤
- (А2) Declaration of independence of the inspection body (4.1);⇤
- (А3) Declaration of provision of confidential information (4.2);⇤
- (А4) Policy on ensuring qualification and professional training of personnel (6.1.);⇤
- (А5) Objectives of the inspection body (8.2.1.);⇤
- (А6) Quality policy of the type A inspection body (8.2.2.);⇤
- (Б1) Identification, analysis and minimization of risks regarding the impartiality of the inspection body (4.1.);⇤
- (Б2) Selection, training, official authorization and monitoring of inspectors (professional experts) and other personnel involved in inspection activities (6.1.5.);⇤
- (Б3) Selection and approval of suppliers (6.1.13.);⇤
- (Б4) Prevention of deterioration or damage to inspection objects (7.2.4.);⇤
- (Б5) Consideration of complaints and appeals (7.5., 7.6.);⇤
- (Б6) Control of documents and records (8.3., 8.4.);⇤
- (Б7) Internal audit (8.6.);⇤
- (Б8) Corrective actions (8.7.);⇤
- (Б9) Preventive actions (8.8.);⇤
- (В1) Impartiality Risk Identification and Assessment Protocol (4.1.);⇤
- (В2) Personnel monitoring protocols (6.1.8.);⇤
- (В3) List of suppliers (6.1.13.);⇤
- (В4) Inspection report (7.3., 7.4.);⇤
- (В5) Description of the complaint or appeal case (7.6.);⇤
- (В6) Staff familiarization letter with documents SU17020 (8.3.);⇤
- (В7) Minutes of the annual management meeting (8.5.);⇤
- (В8) Questionnaire for feedback from customers and interested parties (8.5.2.);⇤
- (В9) Internal audit protocols (8.6.);⇤
- (В10) Corrective actions (8.7.);⇤
- (В11) Plan of preventive actions (8.8.);⇤
- (В12) Internal audit program. Internal audit report. (8.6.);⇤
- (Г1) Scheme of the structure of the inspection body (5.1.3.);⇤
- (Г2) Register of incoming documents (without cipher);⇤
- (Г3) Register of outgoing documents (without cipher);⇤
- (Г4) Standard contract for the provision of services with the customer (without code);⇤
- (Г5) Standard contract of cooperation with a professional expert (without code);⇤
- (Г6) Standard contract for the provision of services with a professional expert / technical specialist (without code);⇤
- (Г7) Standard contract of cooperation with OOV (without code);⇤
- (Г8) Standard contract for the provision of services with the OOV (without code);⇤
- (Д1) Register of documents of external origin (the exception is a regulatory document on inspection, which is a document of internal origin) (8.3.1.);⇤
- (Д2) Register of orders (5.2.3., 8.2.3.);⇤
- (Д3) Register of documents based on inspection results (7.1.5., 7.3., 7.4.).⇤
Appendices to the Guide:
(А) - Governing documents:
(Б) - Procedures:
(В) – Record form:
(Г) – Organizational documents:
(Д) – Registers:
Principles of our work
Professionalism
Expertise is conducted by specialists with relevant experience and level of knowledge in the field of science in which the task lies.
Effectiveness
The customer receives a duly executed expert report. We provide a complete solution in the required amount and at right time.
Confidentiality
The result of the expertise conducted by the LLC “IPE” and the information received from the customer is confidential and may not be passed on to third parties without the prior consent of the customer and under the terms of the contract.